1. |
|
Have
I listened actively? |
2. |
|
Have I approached the patient
with empathy? |
3. |
|
Was the setting appropriate
(place, time, situation, climate)? |
4. |
|
Did I drive it from considerations
of time-pressure? |
5. |
|
Did I take account of all
of the messages? |
6. |
|
Did I use the correct questions
techniques? |
7. |
|
Did I give the patient the
chance to ask questions? |
8. |
|
Was the discussion structured? |
9. |
|
Did I allow and correctly
interpret pauses? |
10. |
|
Was the "first button-hole"
missed? |
11. |
|
Did I interrupt or use
"killer phrases"? |
12. |
|
Did I use strategies for
putting the patient down? |
13. |
|
Was the patient overwhelmed
by the discussion? |
14. |
|
Did I not recognize anxiety,
or did I induce it? |
15. |
|
Were both our
realities
identical? |